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  • Job Industry:Information Technology
  • Position:IT Operation Manager
  • Reference No:Post Ref. No.175 (IT Vendor)
  • Location:Hong Kong
  • Job Description:

    Degree in Computer Science or equivalent, OR preferably over 10 years’ of related IT
    experience.
    • Practical experience in IT operations, data centre management and IT service
    management.
    • At least 5 years in managerial position.
    • Familiar in core banking system operations in IBM mainframe, and batch job
    scheduling
    • Manage IT Operations Team and service vendors to provide 24x7 systems
    operations support to meet the service level agreed. Monitor system performance
    and provide improvement suggestions from an operational standpoint.
    • Proactively collaborate with other cross-functional IT teams in managing system
    changes, incidents and problems.
    • Ensure data centre environmental control and physical security compliant with
    industry standards.
    • Maintain system recovery plan and lead disaster recovery drill on a regular basis.
    • Manage the maintenance of IT operations related policies, procedures, and
    service level agreements up to date.
    • Manage help desk to provide IT support and guidance to users as service level
    agreed.
    • Assist in periodically IT budget preparation.
    • In-depth knowledge of data centre IT operations of scalable systems, including
    networking, servers, storage solutions, virtualization technologies, cloud operations,
    disaster recovery, high availability, and security.
    • Strong in leadership and problem solving, with good skills in communication and
    presentation.
    • Holder of ITIL or security related professional certification or equivalent is an
    advantage.
    • Good command in both written and spoken English and Chinese. Fluent in
    Putonghua is preferable.

  • Requirement:
  • Remarks:
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Post Ref. No.175 (IT Vendor)
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